Shipping policy
Blessing Stones is pleased to provide its enhanced international shopping experience for our customers.
The average delivery time of the orders made on our website vary between 3 and 4 weeks. The arrival of your shipment will depend on product availability and final destination. The total delivery time may be also affected by factors, like national Israeli Holidays, or holidays on the side of recipient, or weather conditions. This means you can expect the shipment to arrive up to 4 weeks (maximum) after placing the order.
The delivery service we provide does not cover any local or Federal Taxes in the country of destination, and, if required, will be charged to recipient by the carrier.
We ship the majority of our products using EMS Global or Express Mail Service (USPS in USA), which takes different amount of days, depending on the destination, and requires signature upon delivery. EMS does not offer weekend delivery or delivery to P.O. Boxes or APO/FPO.
Many of our items require a special order or customization, we maintain the right to notify you within 48 hours if your item is out of stock. We will update you immediately as to how long it will take to create the piece you ordered. In most cases, it takes about three to four weeks to produce and then some time to be delivered, we will we inform you in such case what would be the delivery date.
Return and refund policy
We are happy to exchange or refund items in perfect condition within 14 days of purchase. Please contact Blessing Stones @.com in order for us to process your request. We do not cover the cost of return shipping or other fees associated with the return or exchange of non-defective items.
It is possible to return unused Judaica items as long as the items are in perfect condition and contain the original packaging.
However, we are unable to exchange or refund custom-designed items. While we do our best to insure items are packed safely for shipping, if something should happen and your purchase arrives damaged or broken please contact us immediately at Blessing Stones @.com. We will do our best to send you a replacement as soon as possible with no shipping or extra fees or provide you with a full refund.
Advisory for those shipping outside of Israel and the U.S.:
We advise you to check with your local customs office regarding the possibility of additional duty and taxes imposed on your shipment for orders being shipped outside of Israel and the U.S. Please understand that these additional fees are not reflected in the prices on this site and are not under our control. It is the customer’s responsibility to pay these fees in order to receive his or her shipment. We also do not take responsibility for delivery delays due to severe weather, natural disasters or strikes, holiday seasons, We also do not take responsibility for delivery delays due to severe weather, natural disasters or strikes, or holiday seasons.
General Terms of Blessing Stones Web-Shop
1.1 For the business relationship between Blessing Stones, Livorno 11b/21, Bat-Yam, 59644, Israel (hereinafter “Provider”) and the customer (hereinafter “Customer”) subject to the following terms and conditions valid at the time of the order.
1.2 Differing conditions of the customer are not recognized unless the provider agrees to their validity in writing.
2.1 The pictures and drawings in brochures, advertisements, websites, and other tender documents of the provider are only approximate, unless the information contained therein have not been expressly described by us as binding. The supplier reserves in natural products standard deviations of the contractual object, especially in color and texture, before.
2.2 The customer can choose from the range of products and collect them by clicking on “add to basket” in a so-called basket. With the button “order” he delivers a binding offer to purchase the goods in the basket. Before submitting the order, the customer can change the data at any time and see. The application may, however, only be submitted and transmitted if the customer by clicking on the button “I hereby agree to the terms and conditions.” These terms accepted and has thus added to its application.
2.3 The provider then sends the customer to an automatic order confirmation via e-mail, in which the customer’s order is listed again and the customer can print via the “Print” function. The automatic order confirmation constitutes acceptance of the order.
The provider stores the contract text of the customer’s order. The customer can print it before sending the order to the supplier, by clicking on “Print” in the last step of the order. In addition, the provider sends the customer an order confirmation with all order data and the General Terms and Conditions to the email address specified by the customer.
4.1 In the prices the packaging and shipping costs are included. The relevant valid VAT is excluded.
4.2 The customer can pay by PayPal, or credit card (Mastercard, Visa, American Express), see also payment for more options.
4.3 The customer may only offset own claims against our claims if the counterclaims are undisputed or legally.
5.1 Unless writing a fixed period or a fixed date has been agreed, have the supplies and services of the provider as soon as possible, but in no case later than within a period of approximately three weeks.
5.2 If the providers comply not an agreed delivery date, the buyer should set a reasonable, which must be signed two weeks no case.
5.3 The provider is to deliveries and services at any time be entitled, provided this is not unreasonable for the customer.
Until full payment the delivered goods remain the property of the provider.
7.1 In case of defects of the delivered goods, the customer has the legal rights to.
7.2 However, the specific provisions of the following paragraph 8 shall apply to claims for damages of the customer.
8.1 Damage claims by the customer due to obvious defects of the delivered goods are excluded if the customer does not show the defect within a period of two weeks after delivery of the goods the seller.
8.2 Customer claims for compensation are excluded. This excludes claims for damages of Customer arising from injury to life, limb, health or from the violation of essential contractual obligations (cardinal obligations) as well as liability for other damages based on an intentional or grossly negligent breach of duty of the provider, his legal representatives or agents, Material contractual obligations are those whose performance is necessary to achieve the objective of the Treaty.
8.3 In the breach of contractual obligations the supplier is liable only to the typical, foreseeable damage if this was simply caused through negligence, unless there are damage claims of the customer resulting from injury to life, limb or health.
8.4 The limitations of paragraphs 8.2 and 8.3 also apply to the legal representatives and agents of the provider, if claims are made directly against these claims.
8.5 The provisions of the Product Liability Act remain unaffected.
9.1 If you are a consumer (i.e. a natural person who gives the order for a purpose that can neither be attributed to your commercial or independent professional activity), is available in accordance with the statutory provisions, a right to.
9.2 Make as consumers of your right to cancel under para. 1 use, so you have to bear the cost of returning.
9.3 Otherwise, the provisions that are set forth in detail are for the right of withdrawal in the following:
Cancellation
Withdrawal
You have the right to withdraw within fourteen days without giving a reason this contract.
The withdrawal period is fourteen days from the date on which you or a representative from your third party other than the carrier and the goods have taken possession of or has.
To exercise your right, you have to Blessing Stones, Israel, Tel: +972503939187 Email: Blessing-stones@.com by way of unambiguous declaration (eg a consigned by mail letter or email) of your decision to withdraw from this contract, inform. You can sure use the attached model withdrawal form, which is not mandatory, however. Make use of this possibility, so we will immediately transmit (for example by e-mail) a confirmation of the receipt of such a withdrawal.
To meet the withdrawal deadline, it is sufficient that you send your communication concerning the right of withdrawal before the withdrawal period.
Effects of Withdrawal
If you withdraw from this contract, we will reimburse all payments we have received from you, including the costs of supply (with the exception of the additional costs arising from the fact that you have chosen a type of delivery other than that offered by us, cheapest Standard have), and repay immediately latest within fourteen days from the date on which the notification has been received about your cancellation of this contract with us. For this repayment, we use the same method of payment that you used in the original transaction, unless you explicitly agreed otherwise; in any case, you will be charged fees for this repayment. We may withhold reimbursement until we have received the returned goods back, or until you have demonstrated that you have returned the goods, whichever is the earlier.
You have to return the goods immediately and in any event not later than fourteen days from the date on which you inform us of any cancellation of this contract to us or passed. The deadline is met if you send the goods before the deadline of a fortnight.
They bear the direct cost of returning the goods.
You only need to pay for any diminished value of the goods, where the value loss is due to a necessary to ascertain the nature, characteristics and functioning of the goods handling them.
– End of revocation –
9.4 About the model withdrawal form which informed the seller after the statutory scheme as follows:
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Model Withdrawal Form (If you want to cancel the contract, please fill out this form and send it back) — Blessing Stones, Israel — Hereby give notice(s) I / We (*) withdraw from my / our (*) contract entered into for the purchase of the following products (*) / provision of the following services (*) — Ordered on (*) / received on (*) — Name / consumer(s) — Address of / consumer(s) — Signature / consumer(s) (only with message on paper) — Date |
(*) Please delete as applicable!
9.5 The right does not apply to distance contracts
The supply of goods that were manufactured according to customer specifications or clearly tailored to personal needs or which are not suitable due to their condition for a return or can spoil quickly or whose expiration date has passed.
Regardless to your statutory rights the provider offers the customer the following return guarantee:
10.1 acquired by management of goods may be returned within 30 days from receipt of goods to the seller, provided that the goods are unused and undamaged. This does not apply for payment via “bill by immediately”. Here applies a right of withdrawal of 14 days.
10.2 Excluded from the take-back guarantee, goods which have been provided to the customer with engravings.
10.3 Goods should be returned to:
Blessing Stones
Israel
10.4 After receipt of the goods we will refund the customer the already paid purchase price. The customer bears the risk of transport.
The following Code of Conduct we have subjected us: Trusted Shops quality criteria
URL Code of Conduct:
We mainly supply the shipping route. Prior written request, it is also possible to collect the goods himself.
13.1 In contracts between the supplier and the customer, the law of the State of Israel shall apply.
13.2 The contract remains binding even if legal invalidity of individual items, the remaining parts. The invalid points occur, if any, the legal requirements. As far as this would constitute an unreasonable hardship for a party, the contract but is ineffective as a whole.
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